Jo Turner

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Jo Turner

Divisional Manager - Business Support, Operations and Life Sciences

I focus on Life Sciences; specifically Scientific, Quality Assurance and Quality Control along with Regulatory affairs

The roles I work on include:

Regulatory Affairs Managers
Senior Regulatory Associates
Regulatory Affairs Associate
Quality Assurance Associate (+QA Managers and senior associates)
Quality Control associates
Scientists (Formulation, R&D, Senior Scientists)

With over a decade of experience navigating the intricacies of the healthcare and recruitment industries, I am motivated by supporting candidates transitioning careers or stepping into their first industry roles. Armed with an extensive recruitment background and healthcare knowledge, I bring expertise and dedication to every assignment I work on. I have a passion for healthcare recruitment and the countless opportunities it presents to positively impact the lives of patients. I relish the chance to stay updated with the latest developments in healthcare technologies and therapy areas, finding deep satisfaction in witnessing the results of my hard work in action.

Holding a Bachelor of Applied Science, I find my expertise useful when analysing statistics and discussing scientific knowledge with clients and candidates alike. Additionally, my Diploma of Health Practice Management equips me with skills to implement policies and procedures, recruit healthcare-specific talent, manage personal and professional development, budgeting and forecasting, and oversee Occupational Health and Safety.

Over the years, I have honed my expertise in the biotech, pharmaceutical, and medical device industries, building strong relationships with key stakeholders. Committed to delivering results on every assignment, I take a consultative approach with both clients and candidates, ensuring all bases are covered.

Specialising in

Jobs by Jo Turner.

Administration and Business Support

Receptionist Team Leader

Melbourne
$75000 - $85000 per annum, Benefits: Busy role within great team

Are you an experienced reception professional ready to step into a team leader role where you can make a real impact? This organisation is a growing, purpose-driven organisation in the clinical research space, focused on improving global health outcomes. This is an opportunity to lead a high-performing reception team within a fast-paced, professional environment where organisation, people leadership, and client experience are key. The Opportunity As the Reception Team Leader, you will oversee the day-to-day operations of a busy front-of-house function, ensuring seamless administrative support and an exceptional experience for all visitors, patients, and internal stakeholders. You’ll play a key role in leading, developing, and supporting a small team, while driving process improvements and maintaining high standards across compliance, systems, and service delivery. Key Responsibilities Lead, mentor, and support a reception team to deliver consistent, high-quality service Manage daily operations, ensuring full coverage and smooth workflow Oversee visitor management, reception processes, and administrative accuracy Coordinate team training, performance, and development Maintain office supplies, facilities coordination, and reception systems Support broader business operations and collaborate with internal stakeholders Drive continuous improvement initiatives to enhance efficiency and client experience About You Proven experience in a reception, administration, or front-of-house leadership role Strong organisational and time management skills in a fast-paced environment Confident leading, coaching, and developing team members Excellent communication and stakeholder engagement skills High attention to detail with a focus on accuracy and process compliance Comfortable using systems and technology in an administrative setting Previous experience within a medical or healthcare setting is advantageous Why Apply? Join a purpose-led organisation making a difference in healthcare Step into a leadership role with real impact and visibility Collaborative, supportive, and professional team culture Opportunity to contribute to process improvement and innovation Apply now or reach out to Jo Turner for a confidential discussion at jturner@hpgconnect.com

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Human Resources

Senior HR Business Partner

Melbourne
$600 - $700 per day, Benefits: 6 month contract role

The Opportunity Join a globally recognised organisation during a period of significant transformation and play a key role in shaping people strategy across the APAC region. This is a hands-on, high-impact contract where you will partner with senior leaders across Manufacturing, Operations, Commercial, R&D, and corporate functions to deliver people outcomes that drive business performance. You’ll be working in a fast-paced, evolving environment where no two days are the same, making this role ideal for an experienced HRBP who thrives in change and enjoys rolling up their sleeves to make things happen. Key Responsibilities Partner with senior leaders as a trusted advisor across talent, organisational design, workforce planning, and change Deliver people initiatives aligned to business priorities and transformation objectives Support and lead organisational design and change programs across multiple business units Provide coaching and insights to leaders to enhance capability and performance Drive engagement initiatives and support employee survey action planning Deliver core HR processes including performance, talent, and compensation cycles Use data and insights to inform decision-making and solve complex business challenges Contribute to both BAU HR activity and project-based transformation work About You Experienced HR Business Partner with a strong track record in complex, fast-paced environments Proven capability in change management, organisational design, and transformation initiatives Confident operating with ambiguity and able to quickly build credibility with senior stakeholders Solutions-focused with strong problem-solving and consulting skills Comfortable managing multiple priorities and working autonomously Hands-on and adaptable, with the ability to “hit the ground running” Experience & Qualifications Degree in HR, Business, Psychology, or related discipline 5+ years’ experience in HRBP or HR consulting roles within global or complex organisations Strong understanding of end-to-end HR processes and practices Experience supporting transformation or project-based environments highly regarded Advanced stakeholder management and influencing skills Proficiency in MS Office (Excel, PowerPoint, Word) The Details 6-month contract opportunity Melbourne location (with hybrid working options) Immediate start preferred Exposure to large-scale transformation across a global business Why Apply? This is an opportunity to step into a high-impact role where you can contribute to meaningful change, work with senior stakeholders, and build experience in a complex, global environment. Click apply or contact Jo Turner, Divisional Manager for further information jturner@hpgconnect.com

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Human Resources

Senior HRBP

Melbourne
$150000 - $200000 per annum

This global, research-driven healthcare organisation to appoint an experienced HR Business Partner / HR Manager to support their Australia & New Zealand business. This is a unique opportunity to step into a standalone HR role, partnering closely with the local leadership team while aligning with an international HR function. The Opportunity Reporting into a global HR leader, you will take ownership of the full HR remit across ANZ, including: Acting as a trusted advisor to senior leadership Driving performance, development and employee engagement Supporting a business that has recently undergone organisational change and transformation Delivering end-to-end HR generalist support Embedding compliance and governance frameworks across the region This role offers a high level of autonomy within a lean, collaborative business environment. This global organisation consists of a relatively small and stable team based in Melbourne and is supported by a broader international structure and external partnerships. About You You are an experienced HR Business Partner or HR Manager who: Has experience in healthcare, pharma, or another highly regulated industry (preferred) Is confident working closely with senior stakeholders Can challenge and influence effectively Thrives in a standalone, hands-on role Is comfortable navigating change and evolving business environments What’s on Offer 4 days per week (part-time, permanent) Attractive Salary Package Hybrid working model (3 days in office) Opportunity to work closely with a high-performing leadership team If you’re looking for a broad, impactful HR role with genuine influence, we’d love to hear from you. How to Apply Click apply or contact Jo Turner, Divisional Manager at jturner@hpgconnect.com for a confidential discussion.

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Customer Service

Customer Service Representative

Canning Vale
$65000 - $70000 per annum

About the company Our client is a rapidly growing, privately owned company making a strong impact in the healthcare sector. As a trusted supplier of high-quality equipment to hospitals, aged care facilities, and community healthcare providers, they are committed to delivering exceptional service and innovative solutions. About the opportunity As our client continues to expand, they are seeking a proactive and customer-focused individual to join their team. This role is pivotal in ensuring a seamless experience for our clients by handling enquiries, processing orders, and collaborating with internal teams to support our high-performance culture. Responsibilities Manage a high volume of inbound calls and emails, providing prompt and effective resolutions. Process customer orders accurately and efficiently using SAP CRM. Handle electronic data interchange (EDI) orders from external customers. Maintain accurate customer records within the CRM system. Communicate with customers regarding backorders, pricing discrepancies, and general enquiries. Work closely with sales, logistics, and warehouse teams to facilitate order fulfilment. Process customer returns and investigate account disputes, issuing credits where required. Support reception duties, including phone coverage and administrative tasks. Ensure compliance with business service level agreements related to invoicing and order processing. Participate in customer service meetings, training, and ongoing development sessions. Assist the sales team with preparing quotes, product information, and general support. Maintain organised sales records, customer pricing files, and prepare reports as needed. Assist with the administration of NDIS sales, rentals, DVA sales, and showroom enquiries. Support the preparation of tenders and large contracts. Skills and Experience Minimum 2 years of experience in a customer service role, ideally within a fast-paced environment. Strong communication skills, both written and verbal, to engage effectively with customers. Excellent problem-solving abilities and the ability to troubleshoot customer concerns over the phone. High level of accuracy and attention to detail in order processing. Proficiency in SAP, Salesforce or a similar ERP system (highly regarded). Strong time management skills with the ability to prioritise tasks efficiently. A professional and customer-centric approach with a commitment to confidentiality. Ability to work collaboratively within a team while taking ownership of tasks. Experience in the healthcare, medical equipment, or logistics sector Experience with NDIS or DVA would be advantageous Why this opportunity is right for you Work within the medical equipment/devices space Perth based Full time-perm role How to Apply Click apply or contact Jo Turner, Divisional Manager jturner@hpgconnect.com for further information

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Clinical Care

Clinical Trial Nurse Manager

Melbourne
$120000 - $135000 per annum

Benefits Competitive salary package Full-time, permanent position based in Melbourne Work within a leading clinical research centre contributing to global health improvements About the Company This organisation is a respected clinical research centre dedicated to improving world health and accelerating medical advancements by expertly managing clinical trials. About the Opportunity As the Clinical Trials Nurse Manager, you will lead and manage the nursing team to ensure outstanding patient safety, care, and operational excellence. You will be responsible for overseeing clinical trial nursing operations, compliance, and documentation standards, while supporting trial start-up and efficiency. This role is pivotal in ensuring the successful delivery of world-class clinical trials and the advancement of medical knowledge. Duties Provide leadership and oversight to the nursing team, managing daily operations Ensure patient safety and accurate administration of investigational products Oversee trial start-up, ensuring nursing protocols and resources are in place Manage recruitment, training, and delegation of nursing staff across protocols Maintain compliance with GCP, ALCOA-C, protocols, and regulatory standards Foster continuous improvement, safety, and compliance culture within the team Collaborate with sponsors, CROs, investigators, and internal stakeholders Support documentation standards, audits, and process improvements Skills and Experience Current registration with AHPRA (mandatory) Tertiary qualifications in Nursing 3+ years’ experience as a Clinical Trials Research Nurse 3+ years’ experience in leadership/management (ANUM or NUM roles) Knowledge of Phases 1–4 of clinical trials Experience with GCP, compliance, and clinical documentation standards Strong customer-centric focus, ensuring positive patient and stakeholder experience Proven ability to engage and liaise effectively with sponsors, CROs, and investigators Excellent leadership, communication, and problem-solving skills Culture You will join a collaborative and values-driven workplace that promotes safety, continuous improvement, and professional growth. The organisation encourages adaptability, innovation, and accountability while fostering a supportive and engaging team environment. How to Apply Click apply or contact Jo Turner at 0488 807 377 or jturner@hpgconnect.com for a confidential discussion.

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Engineering

Service Repair Technician

Noble Park
$80000 - $90000 per annum

Benefits Base salary of $80,000 – $90,000 + super Structured training on dental and medical-grade equipment Immediate start available Hybrid role: workshop-based repairs with occasional field service Long-term career stability with a global leader in dental technology About the Company This organisation is a global provider of dental equipment and consumables, supporting clinics and laboratories across Australia. Privately owned, they are known for their integrity, long-term stability, and strong customer focus, supplying high-quality technology used daily by dental professionals. About the Opportunity This opportunity is ideal for a hands-on repair technician who enjoys fault-finding, component-level repairs, and working with complex electrical and electronic systems. Based primarily at the Noble Park facility, you will repair, test, and maintain critical dental equipment, with some local field-based service work. While experience in medical or dental devices is advantageous, it is not essential. Technicians from high-tech automotive, electronics manufacturing, electrical switchboards, industrial equipment, or IT hardware repair environments are strongly encouraged to apply. This role is often seen as a step up for technically strong repair technicians looking to move into a regulated, high-quality technology environment with structured training and long-term career development. Duties Perform hands-on, in-house repairs on dental equipment including control units, curing lights, milling machines, and diagnostic devices Conduct component-level fault finding, including work on PCBs, control boards, and electrical assemblies Use schematics, manuals, and test equipment to diagnose mechanical and electrical faults Support on-site servicing and installations, including setup, calibration, and functional testing Communicate clearly with dentists and clinic staff during field visits, explaining issues and solutions in a calm and professional manner Ensure all work meets quality, safety, and compliance standards Accurately record service activity in systems such as SAP and Salesforce Work collaboratively with customer service teams, contractors, and internal technicians Participate in ongoing technical training and product upskilling Skills & Experience Relevant hands-on repair experience is essential Restricted Electrical Licence (mandatory) Proven experience working on PCBs, electrical control units, and electronic assemblies Backgrounds considered: Medical or dental equipment (advantageous but not required) High-tech automotive systems Electrical switchboards or industrial electronics IT hardware or complex electronic devices Strong practical troubleshooting and fault-finding capability Ability to work autonomously in a repair or service environment Confident communicator with the ability to interact professionally with dentists and customers in the field Comfortable working in a regulated or quality-driven environment with clear procedures and documentation Desirable (not essential): Electrical Disconnect/Reconnect Licence, X-ray equipment licence Culture This is a values-driven, privately owned organisation with a strong focus on accountability, teamwork, and professionalism. The Customer Care team is experienced, supportive, and collaborative, with long tenure and a strong commitment to delivering high-quality service. Cultural fit is critical, particularly professionalism, communication style, and customer interaction. Click apply now or reach out to Jo Turner (Divisional Manager) jturner@hpgconnect.com for a confidential discussion. Healthcare Professionals Group specialises in recruitment across medical devices, life sciences, and technical healthcare roles. For more opportunities, visit www.hpgconnect.com.

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COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.